How IT WORKS
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How do I book auto transport?
OUR process consists of 3 simple steps.
Whether you’re relocating, buying or selling online, or just need a safe and affordable way to move your ride, Culture Auto Transport makes the process simple.
Step 1: Get a quote & reserve
Get an instant online estimate in seconds or speak directly with one of our advisors. Compare options, check pricing, and lock in your booking—it’s quick, transparent, and competitive.
Step 2: Vehicle pickup
Choose the pickup time and location that works best for you. Many customers hand over their car while at work or from a convenient spot nearby—no hassle required.
Step 3: Delivery day
Your driver will call ahead when close, and you can meet them right at your driveway (or the nearest safe, legal location).
Frequently Asked Questions
BEFORE COLLECTION
QUOTATION & RESERVATION
Our average cost to ship a car across the country in 2025 is around $1.25/mile for short distances (1–500 miles) or about $375 for 300 miles. Medium distances (500–1,500 miles) cost around $0.70/mile ($700 for 1,000 miles), while long-distance shipping (1,500+ miles) averages $0.40/mile ($800 for 2,000 miles). Prices vary depending on the route, season, vehicle size, and transport type.
Costs depend on distance, transport type (open or enclosed), vehicle size/weight, season, and demand. Routes to or from major cities are usually cheaper than rural locations. Expedited or guaranteed dates add extra cost.
Open transport: Your vehicle is shipped on an open trailer with 6–10 cars. It’s the most common and affordable option.
Enclosed transport: Your vehicle is shipped in a covered trailer, offering protection from weather, dust, and road debris. It’s ideal for luxury, antique, or high-value cars, and costs more.
You can request a free instant quote online or by phone. Just provide your pickup and delivery locations, vehicle details, and preferred shipping dates.
Yes. Larger or specialty vehicles often require open transport with special equipment, but we handle a wide variety of shipments.
Yes, we ship nationwide and internationally. For Hawaii, Alaska, and overseas, we partner with trusted ocean freight providers.
Yes. Just provide us with the release information, lot number, and contact details, and we’ll handle it.
Typically, just your vehicle registration, title, and ID. For auction or dealership cars, release paperwork may also be required.
Ideally, 1–2 weeks in advance. For busy seasons (summer and snowbird season), booking earlier ensures the best rates and availability.
Yes. Door-to-door is the most convenient, but terminal-to-terminal can cost less if you don’t mind dropping off/picking up at a storage facility near metro areas.
We accept major credit cards, debit cards, Venmo, and in some cases cash or cashier’s checks at delivery.
pick up day
COLLECTION
We will contact you ahead of time with our estimated arrival window. Together, we’ll inspect the car and note its condition on the Bill of Lading (BOL) before loading it onto the truck.
No, but an authorised person must be present to sign the paperwork and release the car to the driver.
We will call you at least a few hours in advance to confirm pickup timing. We also provide updates through our dispatch team.
Yes. We recommend a light cleaning so both you and the driver can inspect for pre-existing damage. Remove all personal belongings, parking passes, and toll tags.
Usually, only your ID, and vehicle keys are needed. Auction cars or leased vehicles may require a release form.
Yes. As long as we have the proper release authorization and contact information, we can pick up from nearly any location.
Not necessarily. We ship non-running vehicles too, but they require a truck with a winch or special equipment, which may affect pricing.
Federal regulations limit carriers from hauling household goods, and items inside your car are not insured. However, up to 100 lbs of small items are allowed inside the car.
If your street is too narrow or restricted, you’ll arrange to meet the driver at a nearby large parking lot or wide street.
Typically 15–30 minutes, depending on the vehicle size and accessibility.
TRANSPORT AND DELIVERY
DELIVERY DAY
Transit times vary by distance and route:
1–500 miles: 2–3 days
500–1,500 miles: 3–7 days
1,500+ miles: 7–14 days
Weather, traffic, and logistics may affect delivery times.
Yes. Every shipment is protected by an independent insurance provided by our selected partners. For extra peace of mind, we also offer optional extended coverage at a low cost—perfect if you’d like an added layer of protection that standard insurance might not cover.
For live updates, you can call the driver directly once the shipment is underway. If you prefer, you can also contact our office—we’ll provide you with the latest GPS update so you can view where your vehicle currently is.
Delays are rare but possible due to weather, traffic, or mechanical issues. We’ll keep you updated and adjust delivery expectations if needed.
Our driver will contact you in advance, meet you at the agreed location, and unload your vehicle. Together, you’ll inspect the car again and sign the Bill of Lading.
Yes, or you may designate someone you trust to receive the car and sign paperwork.
Document it immediately on the Bill of Lading and take photos. Then, file a claim with insurance. We assist you through the process.
No, most shipments must be prepaid in full before pickup. In limited cases where post-payment is allowed, we accept cash, Zelle, Venmo, or similar secure methods — but not personal checks.
Yes, but depending on truck access, you may need to meet the carrier at a nearby accessible location.
Yes. We regularly handle business-to-customer vehicle deliveries for dealerships and auto brokers.
Yes, for an additional fee. Standard shipping provides estimated windows, while expedited or guaranteed shipping ensures tighter delivery schedules.
Yes. If you prefer not to arrange exact meeting times, we can drop your car off at a nearby terminal for pickup at your convenience.
Quick Service On Call
We know your car isn’t just a vehicle—it’s your pride and joy. That’s why we take the time to answer every question, from “how does car shipping work?” to “what’s the easiest way to book?” Call now: